General Terms and Conditions
This page sets out the terms and conditions that govern your use of CasinoBuck. It explains the relationship between us and our users, the basic rules for account use, and the operational steps we take to keep play fair and secure. By registering or continuing to use the site you agree to these terms, so please read them carefully and contact support if you need clarification.
Account responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Keep your password secure and do not share login details. We may suspend or close accounts where we suspect unauthorised use, fraud, or a breach of these terms.
Verification and KYC
We may request identity documents to verify your account before allowing withdrawals or when required for security checks. Typical documents include government ID, proof of address, and evidence of your chosen payment method. Verification helps protect your funds and can affect processing times for payouts.
Account limits and changes
You can set personal deposit and session limits in your account settings. We may also impose temporary limits for security, regulatory, or responsible gambling reasons. Multiple accounts by the same person are not permitted and may lead to account closure and forfeiture of funds.
Eligibility requirements
You must be of legal gambling age in your jurisdiction to use our services. Residents of certain jurisdictions may be restricted from registering; such restrictions are listed in the full terms and on the registration page. By opening an account you confirm that you meet eligibility requirements and will keep your details up to date.
Acceptable platform use
Use the site lawfully and in good faith. Prohibited actions include attempting to manipulate game outcomes, exploiting software errors, colluding, or any activity intended to circumvent system controls or bonus rules. We reserve the right to void bets, withhold winnings, or close accounts where misuse is detected.
General bonus and promotion rules
Promotions are subject to specific terms which will be displayed with each offer. Bonuses typically carry wagering requirements, contribution weightings by game type, maximum bet limits while a bonus is active, and expiry periods. Only one promotion may be active per account where stated, and bonus abuse can result in cancellation and loss of bonus balances.
Deposits and withdrawals
Available payment methods, minimums, and maximums are shown in the cashier. Deposits are usually credited instantly; withdrawals are subject to verification and may require additional checks. We process withdrawals in accordance with our security procedures and in some cases may pay large wins in instalments where required.
Dispute resolution
If you have a complaint, contact support so we can review the matter. We aim to resolve disputes fairly and promptly. If a resolution cannot be reached, further escalation options will be provided in line with applicable law and our internal complaints procedure.
Updates to terms and conditions
We may update these terms from time to time. Changes will be published on the site and, where appropriate, notified to account holders. Continued use of the platform after changes are posted constitutes acceptance of the updated terms, so please check this page regularly.